Cookie Policy
Last Updated: March 15, 2025
We use tracking technologies on advancexneo.com to improve your experience and understand how our financial analysis tools are being used. This policy explains what these technologies are, why we use them, and how you can control them. We believe in transparency about data collection—so here's the full picture.
What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, understand usage patterns, and provide personalized features. Think of them as digital sticky notes that remind us who you are and what you prefer.
Most modern websites rely on cookies to function properly. Without them, you'd need to log in repeatedly, reset your preferences each time, and miss out on features that make browsing smoother.
Types of Cookies We Use
Essential Cookies
These are necessary for the site to work. They enable core functionality like security, access to secure areas, and basic navigation. You can't disable these through our system because the site wouldn't function without them.
Functional Cookies
These remember your choices and provide enhanced features. They might store your language preference, time zone settings, or dashboard layout preferences so you don't have to reconfigure everything each visit.
Analytical Cookies
We use these to understand how visitors interact with our platform. They tell us which features get used most, where people spend time, and what might be confusing. This helps us improve the experience for everyone.
Marketing Cookies
These track your activity to show relevant content and measure campaign effectiveness. They help us understand which marketing efforts actually resonate with our audience and avoid showing you irrelevant information.
How We Use Tracking Technologies
Session Management
When you log into your AdvanceXNeo account, cookies keep you logged in as you move between pages. Without this, you'd be constantly re-entering credentials—which would be frustrating and impractical.
Personalization
We remember your dashboard configuration, preferred analysis tools, and display settings. This means your workspace looks the way you want it every time you return. Some users prefer detailed charts, others want simplified views—cookies help us remember that.
Performance Analytics
We track aggregate usage data to identify patterns and problems. For example, if many users abandon a particular workflow at the same point, that tells us something needs fixing. We're not tracking individual behavior to judge you—we're looking for trends that help us build better software.
Security and Fraud Prevention
Cookies help us detect unusual activity that might indicate unauthorized access. They verify that requests are coming from legitimate users rather than automated bots or malicious actors.
Cookie Duration and Storage
Session Cookies
These expire when you close your browser. They're temporary and handle things like keeping you logged in during a single session.
Persistent Cookies
These stay on your device for a set period—usually between 30 days and 2 years. They remember your preferences across multiple sessions so you don't have to reconfigure settings constantly.
We regularly review our cookie retention periods to make sure we're not storing data longer than necessary. When cookies expire, your browser automatically deletes them.
Third-Party Cookies
Some cookies come from services we integrate with—analytics platforms, payment processors, and content delivery networks. We carefully select these partners and ensure they meet our privacy standards, but they operate under their own policies.
- Analytics providers help us understand site performance and user behavior patterns
- Payment processors handle transaction security when you upgrade your subscription
- Content delivery networks speed up page loading by serving files from servers closer to you
- Communication tools enable customer support chat functionality
You can find links to their privacy policies in our main Privacy Policy document. We recommend reviewing those if you want complete transparency about third-party data practices.
Managing Your Cookie Preferences
You have several options for controlling cookies. The most effective approach depends on your goals—complete privacy, convenience, or something in between.
Keep in mind that blocking cookies will affect your experience on advancexneo.com. Some features won't work properly, and you'll need to log in more frequently. Essential cookies can't be disabled without breaking core functionality.
Do Not Track Signals
Some browsers send "Do Not Track" signals to websites. There's no industry consensus on how to handle these signals, and we currently don't respond to them automatically. Instead, we recommend using the browser controls described above to manage your preferences directly.
Updates to This Policy
We update this policy when we change how we use cookies or adopt new tracking technologies. When we make significant changes, we'll notify active users through email or an in-platform message. The "Last Updated" date at the top of this page always reflects the most recent revision.
We don't change policies frequently just for the sake of it. But as technology evolves and regulations shift, periodic updates become necessary. We try to keep the language clear and avoid legal jargon where possible.
Questions About Cookies?
If something in this policy isn't clear, or if you have specific concerns about how we use tracking technologies, reach out to our team.
Email: [email protected]
Phone: +886 77495706
Address: 5F, No. 43, Yingshi Rd, Banqiao District, New Taipei City 220, Taiwan